Secure AI Layer
AI model orchestration with control over sources, permissions, roles, fallbacks and audit.
AI Front Office
Secure AI Front Office / Knowledge Assistant
The secure AI front office that turns company documents, FAQs, forms and knowledge bases into useful, controlled and traceable conversations.
A white-label platform to answer, qualify requests, assist forms and support business processes while preserving roles, logs, approved sources and human review.
Companies have knowledge everywhere. AI Front Office makes it usable without losing control.
Documents, FAQs, procedures, price lists, web pages and key people contain valuable answers, but they are often hard to find and impossible to scale.
AI Front Office creates a secure layer above the organization's approved knowledge: the assistant answers only from configured context, integrates channels and preserves auditability.
PROBLEMS
The problem it solves
Repetitive requests and scattered information create delays, inconsistent answers and lost leads.
Information scattered across PDFs, websites, price lists, procedures and outdated knowledge bases.
Assistants, consultants and sales teams spending time on repetitive requests.
Forms, questionnaires and reports filled manually.
Fear of using AI without control over data, privacy and answers.
SOLUTION
How it works
The platform organizes content, rules and channels into a configurable conversational front office.
Upload and govern sources
Documents, FAQs, procedures and company materials are organized into knowledge bases and thematic boxes.
Configure context and policies
Tone of voice, limits, fallbacks, roles, permissions and publication states stay under control.
Integrate channels
Site widget, portal, WhatsApp or internal environments make knowledge available in the right places.
Track and improve
Conversations, uploads, reviews, errors and analyses remain available for audit and continuous improvement.
CORE MODULES
Core modules
Governed Knowledge Base
Content organized, indexed and published only when approved.
Form Assist
Suggests values for forms, questionnaires and reports with rationale, confidence and human confirmation.
Document analysis
Compares documents with guidelines, standards or criteria and flags gaps and inconsistencies.
Embeddable widget
Integration in websites, legacy portals, WordPress and web applications.
Share of Voice
Premium module for online presence, competitors, keywords, scoring and operational recommendations.
USE CASES
Use cases
AI Front Office fits organizations with complex knowledge and recurring requests.
AI assistant for company websitesSecure chatbot for professional firmsAI assistant for customer portalsLead qualification botWhatsApp AI assistant for SMEsInternal knowledge assistantForm Assist for ESG, compliance or ratingDocument analysis for consultants
AI assistant for company websites
Secure chatbot for professional firms
AI assistant for customer portals
Lead qualification bot
WhatsApp AI assistant for SMEs
Internal knowledge assistant
Form Assist for ESG, compliance or rating
Document analysis for consultants
PILOT METRICS
KPIs to measure in the pilot
Requests handled automatically
Average response time
Qualified leads
Fallbacks to humans
Most-used documents and sources
Hours saved by teams and assistants